HEALTH CARE
All Health Care Providers understand the importance of providing a high-quality service to their members. To the millions of patients that speak languages other than English as their primary language, this also means the ability to communicate effectively with the health care professionals and the different actors that participate in the provision of health-related services.
Having an experienced translation partner that can provide linguistic solutions to prevent misunderstandings between health care providers and their members can save costs, increase patient satisfaction with the service provided and improve compliance across the entire line of service.
How can we help you?
With an established team of over 20 In-House language professionals, between Project Managers, Translators and Senior Editors, exclusively dedicated to Health Care accounts, we can guarantee the best level of service for Health Care companies wishing to provide language access to different communities and cultures.
We provide services to the most important Health Care Companies and Exchanges in all 50 states within the United States and the rest of the world.
- Evidence of Coverage Booklets (EOC)
- Provider Directories
- Disclosure Forms
- Member Handbooks
- Summary of Benefits (SOB)
- Annual Notice of Change (ANOCs)
- Letters, Flyers, Booklets, and Member Communication Documents
- Complaint Forms
- Patient Information Form
- Patient Instructions
- Consent and Assent Forms
- Medical Forms
- Patient Rights & Responsibilities
In our capacity as Business Associates that work in the healthcare industry on a daily basis, we have undertaken the relevant HIPAA Awareness & Security training certification for all the staff that is a part of our Health Care Translation Unit.
We have implemented all necessary protocols destined to secure all the Protected Health Information (PHI) that our organization has access to.
PHI is any information that can be connected to an individual’s health condition and must be protected under the same standards of privacy and confidentiality as the Covered Entity in accordance with the HIPAA Privacy Rule.
Language Experts in the Health Care Industry
With over 5,500 projects processed and 5.8 million words completed in 2019 alone, we have a full linguistic team with vast experience in the sector and a specific focus on reaching audiences at a local level.
Please see a list of our services for Health Care Companies:
